FAQ - Before purchasing

A trackilive GPS tracker provides security for vehicles such as cars or motorcycles, loved ones, pets as well as valuable items such as suitcases or urgent deliveries. By using a GPS tracker, you can always know where your favorite people or objects are, as long as there is sufficient GPS and cell phone reception, regardless of the distance.

And this is how it works?
1. Buy your trackilive GPS tracker in our shop.
2. If necessary, choose a suitable service package (monthly, semi-annual or annual).
3. Activate your GPS tracker.
4. Attach the GPS tracker using the included accessories or the magnetic base.
5. Track the position with the trackilive APP or via the web platform: https://start.trackilive.com/

Our devices are standalone and not limited to local use. A trackilive tracker can be located in another country or continent as long as there is a cellular connection and positioning.

Comparison with Apple AirTag: Find out more about the Apple AirTag comparison on our website: https://trackilive.com/vergleich-apple-airtag-gps-tracker/

Battery life varies depending on the model. You can find more detailed information in the product specifications.

Yes, with the trackilive APP or the web portal, all GPS trackers stored in the account can be located and configured from various devices.

No, a separate subscription is required for each GPS tracker. A subscription cannot be used for multiple trackers.

Yes, a cellular connection is required to transmit the position. Ideally, the GPS tracker should have a clear view of the sky in order to accurately determine the GPS position.

Yes, automatic extension of the subscription is possible upon activation and credit card payment. The option can be deactivated at any time in the customer account.

A SIM card is built into the GPS trackers and is linked to the device ID. The subscription covers the data costs, so you don't have to worry about anything else.

This depends on the subscription you choose. You can find an overview of the costs under the costs

The SIM cards used automatically select the network with the best connection.

Our GPS trackers can be used in most countries worldwide. For detailed information visit: Costs

The trackilive APP is available in German, English, French, Dutch, Italian and Spanish . Additional languages ​​are being planned. You can change the language in the app settings.

GPS trackers enable the location of vehicles, people, pets and valuables. Some models have an SOS button for emergencies.

A GPS tracker offers protection for vehicles and enables quick location in the event of theft. It also makes it easier to find parked cars and helps you search for lost items.

Our trackilive devices use SIM cards that work with all mobile networks. You can find more detailed information about network coverage on the cell phone providers' websites.

To store data, we only use German servers that are subject to the European Data Protection Regulation.

A SIM card is already built into our GPS trackers. You don't need a separate SIM card.

The attachment varies depending on the model. You can find details in the product descriptions. Some models have magnets for attaching to metal surfaces.

Yes, the trackilive TL-10 comes with a silicone case and strap and can be attached to pets.

Our trackers are manufactured according to different standards. You can find more detailed information in the product descriptions.

Bitte schauen Sie sich dazu unseren Beitrag an: Wo GPS Tracker am Auto platzieren